I just love the products & the personal touch I encounter with every purchase.Professional, friendly & efficient, I have enjoyed all of my interactions with the team.In my experience, they go above & beyind with customer care & service.
I have purchased candles from them now on four occasions and couldn't be any happier, great service , friendly staff, wonderful scents all in a family atmosphere , rated highly !
Delightful and friendly service in store and via online ordering. But the reason I keep coming back are the candle fragrances. The candles are long lasting and the perfume spreads through the room lingering long after the candle flame has been doused
I order from them all the time and could not be happier with the service! I received a call after my last order asking if I would mind if shipping was delayed so they could ensure scents were perfect. I had no issue and on receiving my package today I had received some additional soy melts! Absolutely love the products and could not recommend highly enough. Thank you Ebony for your kind gesture, it was a beautiful and personal touch!
We absolutely love Byron Bay Candles at Go Vita Byron Bay and so do our customers. The essential oil fragrances are a big hit, and our staff and customers love the fresh, clean fragrances.
I love, love my candles. But what makes Byron Bay Candles a step ahead of the competition is their outstanding customer service. Thank you all at BBC for all your hard work. 🥰
I love Byron Bay Candles. Japanese Honeysuckle is my go to and I love it. I bought a litre refill bottle this time and I have taken some to work and all my colleagues have fallen inlove with it too. Highly recommend.
First time purchaser of Byron Bay Candles and I'm glad I came across them. Lovely smell, even burn and love the idea of sustainability by being able to purchase refills. Fabulous service and they arrived very quickly. My new go to for candles.
From my brief chat with Annemarie about the ingredients in Byron Bay candles to the speedy arrival of my order and her efficient handling of a small problem, I've been super impressed with Byron Bay Candles' customer service. And the candles smell divine! Thoroughly recommended. Thanks Annemarie.
The most beautiful scented candles. Exotic Amber is my favourite. Fills a large room with its subtle fragrance. Fast delivery. I will definitely be ordering again.
The most delicious variety of scents! From my first two orders I'm absolutely in love with Exotic Amber, Japanese Honeysuckle, Lotus Flower, Sandalwood & Vanilla and I'm burning a French Pear at the moment - absolutely love it! It smells like stewed pear with cloves & vanilla bean cream, yummy!Their sample scent cards are a fantastic thing to offer as well, so you know you'll love your candles when they arrive, all for the cost of a stamp.
Great customer serviceAmazing, absolutely Beautiful none toxic products the fragrances and quality are simply divine. Such a nice vibe.I have the car diffusers.Home diffusers and just bought a candle that I’m yet to use.Also trying out some nice fragrant spray for my bathroom/toilet to make it smell divine too.I won’t shop anywhere else for these type of products. I tried another non toxic candle from one other place and it smelt like nothing. So happy I found these guys.Thank you
I bought the Lotus Flower and Coconut Lime candles, and I'm impressed with the amazing aroma of both these candles. Excellent quality and my home smells amazing all day. Byron Bay Candles are amazing, I will definitely be buying more of these candles.
My gosh, these are the best candles so far, the aromas are awesome and the fragrances hang around a long time, not like other candles that loose there scents.
Love the beach holiday scent. Bought a diffuser and loved it so much I bought the 1litre bottle. Not disappointed. My home smells perfect. Fresh and natural. I'm committed!
The scentless tea lights are just so useful. No ghastly smoking or fumes these candles burn for such a long time to use them for mood lighting or under water/ oil burners. I highly recommend them. They arrived quickly and well packed. I will be back again when I need more.🌟🌟🌟🌟🌟
I was introduced to Byron Bay Candles being gifted with a beautiful candle from my SIL. I instantly feel in love with the scent and ambience it created in my home. I have since become a repeat customer ordering a variety of scented candles and refills. Each one as beautiful as the last. Today I received my new order which included an engraved lid as a gift for my Granddaughter. It is so beautifully perfect. The service is second to none. I received my last order in under a week. I highly recommend this company to anyone seeking a beautiful product along with amazing service. Beth.
Wonderful personal (over phone) help. I bought Harmony & Enrich essential oils candles and depending on my mood which one I burn. They are gorgeous. Soft scent wafts through home. Can’t recommend enough.
I have been looking for refillable reed defusers and came across Byron Bay Candles. I LOVE the fragrance, Harmony, essential oil. Happy I no longer have to throw away my container, such a waste. Thanks guys ❤️
The love I have grown for this candle brand happened quick and unexpectedly. I purchased these on a whim, and after one night and half a day of burning, I do not think I will ever go onto purchasing another candle brand EVER again. The burn is perfectly even, wick lets off a great flame and the aroma is divine without that sickly smell you get from expensive candles. The ingredients are top quality and healthy, and the candle refills are innovative and even more of an incentive to continue buying at an even more affordable price (plus did I mention the tester cards?!). The quality of the candles speak for themselves but the brands sustainable ethos is also a great added bonus. I wish I found them sooner!!!!
Love love love the diffuser bundle. Quality is exceptional, packed in environmentally friendly way and shipped off to me super fast. My house smells fabulous.
I have ordered lots of products from Byron Bay Candles for my daughter who lives in Australia and she has been delighted with all of the lovely scents and aromas. I hope some day to visit myself.
I have tried many different brands, and these are without a doubt the absolute best wax melts I have ever used! The scents are so beautiful, and the aromas travelled throughout the entire house. The fragrance is strong enough to fill the house (and the scent remained for a few hours after it stopped burning), yet it is not super overpowering. My order was packed beautifully, and the wax melts have been moulded into such cute shapes. So excited to try the candles next! Cannot recommend this brand enough!
I love Byron bay candles and my customers love it to the designs the smells what a great product and the staff are always there to help it is a great feeling to be helped and supported through the whole process.
I absolutely love all the candles that I've ordered so far and the service and delivery is prompt and their communication is fantastic. Each time with my order I have received a hand written personalised card and a free gift with my purchase which is really lovely. I highly recommend this Australian company :)
Love these candles … they are too die for .. Smell amazing 🤩 look amazing and last for ages . Received one with a faulty wick and spoke to a lovely lady who sent a replacement the very next day . I’m very happy 😊