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Customer's Share their Experience

Excellent

4.9

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Katia Penfold

Very easy to deal with Byron Bay candles. Great communication and the delivery of the candles was prompt.I absolutely love the idea of refills and the 100% essential oils variety smell beautiful.

Cassandra Russell

I love Byron Bay Candles. the scents are divine and the quality is exceptional.

Kenneth Neely

I purchased 4 candles from the Byron Bay Candle Company and am truly delighted with the quality and the fragrance strength of each candle. Highly recommend this business, the owners offer exquisite service and friendly advice.

Amy Jackson

These candles are just do delectable! After ordering some samples to find what fragrances I like I ended up purchasing the Sunset Ambience for my balcony and Japanese honeysuckle for my living room. They burn so well and the smell fills my space…even when the candle isn’t burning! Plus I have the peace of mind that I’m not breathing in toxic fumes like in other candles out there and you can buy refills and keep cost and wastage to a minimum. Highly recommend!!! My next purchase will be Harmony for my bathroom and Enrich for my bedroom. You guys have a customer for life as I’ll never buy other brands again, these are just too good! Love your work! I’d give you 10 stars if I could!

Candi McCabe

Hands down The Best Candles!!! Heavenly scents (Cocount & Lime is my favourite), and the last longer than other brands. And they have refills!!! You will love them!

Jessica van den Dolder

Absolutely love Byron Bay Candles!I ordered a large 50-hour candle and two refills in Sandalwood Vanilla – my all-time favourite scent! I first discovered it years ago at a little surf shop (that sadly closed), but I kept the jar because I couldn’t let it go. I was so excited when I found out I could buy them online and have been a loyal customer ever since.The service is always fantastic – my order arrived quickly, beautifully packed, and even had a personalised note, which was such a lovely touch. The scent is incredible: warm, comforting, and it honestly lasts forever. Even when I just leave the lid off, people still compliment how good my home smells.Couldn’t recommend them more!

L Poynton

Byron Bay Candles provided the most sincere and thoughtful service during a very sensitive time. Anne Marie was incredibly kind and helpful, quickly organising a beautiful gift that carried so much meaning. The candles were of exceptional quality, and the personalised wooden lids with inscriptions made them even more special. I was so impressed by the compassion, prompt service and genuine effort to go above and beyond. I could not recommend them more highly. Thank you

Beth Anne

I was introduced to Byron Bay Candles being gifted with a beautiful candle from my SIL. I instantly feel in love with the scent and ambience it created in my home. I have since become a repeat customer ordering a variety of scented candles and refills. Each one as beautiful as the last. Today I received my new order which included an engraved lid as a gift for my Granddaughter. It is so beautifully perfect. The service is second to none. I received my last order in under a week. I highly recommend this company to anyone seeking a beautiful product along with amazing service. Beth.

Cristina Tanase

The candles are superb, the quality is exceptional, the scents are the best, the packaging is exquisite . All in all the best , cleanest candles I bought. Thank you Byron Bay Candles. Annemarie was sooo helpful on the phone, thank you! I received them very soon after placing the order.

Gaia Retreat & Spa

Byron Bay Candles make a private label blend of 100% essential oils for Gaia. We had a batch that were not burning well due to the composition of the essential oils. Annemarie & the team rectified the situation by replacing the faulty batch with a new batch. The new batch are perfect, burning like a dream. Byron Bay Candles really care about their customers & provide sensational customer service 💗

heidi moran

Highly recommended beautiful products delivery suoerfast the customer service is second to none. Can't wait to buy more.

jayashree shyam

Excellent customer service from Annemarie. Very friendly. There was a payment error when I placed an online order. Annemarie understood and rectified it immediately. Candles smell divine.

Lauren Jackson

Such beautiful products. I’m hooked.

Moyra Farrington

I am delighted with the Lotus flower diffusers that I purchased. One for a friend and one for myself. The perfume is really lovely. It is a very high quality product. I appreciated the very friendly communications and prompt delivery. Many thanks.

Charlotte Victoria

Great customer serviceAmazing, absolutely Beautiful none toxic products the fragrances and quality are simply divine. Such a nice vibe.I have the car diffusers.Home diffusers and just bought a candle that I’m yet to use.Also trying out some nice fragrant spray for my bathroom/toilet to make it smell divine too.I won’t shop anywhere else for these type of products. I tried another non toxic candle from one other place and it smelt like nothing. So happy I found these guys.Thank you

Michelle Kinnane

I just love the products & the personal touch I encounter with every purchase.Professional, friendly & efficient, I have enjoyed all of my interactions with the team.In my experience, they go above & beyind with customer care & service.

dave

I have purchased candles from them now on four occasions and couldn't be any happier, great service , friendly staff, wonderful scents all in a family atmosphere , rated highly !

Cindy Gosling

Love these candles, specialy the Coconut Lime, been buying them for years and will continue for many more.

Joan Stephan

Beautiful candles. Excellent quality, fragrance long lasting. Gorgeous scent. Makes the house fresh. Highly recommend.

Lisa Gray

These candles are beautiful, ordering is super fast and easy and they make great gifts too.

G Majewski

Love love these candles definitely a must 🥰🥰🥰🥰

Marian Trenerry

Delightful and friendly service in store and via online ordering. But the reason I keep coming back are the candle fragrances. The candles are long lasting and the perfume spreads through the room lingering long after the candle flame has been doused

Nicole Keech

I order from them all the time and could not be happier with the service! I received a call after my last order asking if I would mind if shipping was delayed so they could ensure scents were perfect. I had no issue and on receiving my package today I had received some additional soy melts! Absolutely love the products and could not recommend highly enough. Thank you Ebony for your kind gesture, it was a beautiful and personal touch!

Eddie Mylan

Bought it for Mother's Day and she just loved it, especially the engraving on the lid. SUPER!!!!

Go Vita Byron

We absolutely love Byron Bay Candles at Go Vita Byron Bay and so do our customers. The essential oil fragrances are a big hit, and our staff and customers love the fresh, clean fragrances.

Victoria Hart

I love, love my candles. But what makes Byron Bay Candles a step ahead of the competition is their outstanding customer service. Thank you all at BBC for all your hard work. 🥰

Lauren Bahr

I love Byron Bay Candles. Japanese Honeysuckle is my go to and I love it. I bought a litre refill bottle this time and I have taken some to work and all my colleagues have fallen inlove with it too. Highly recommend.

Claudia McLean

First time purchaser of Byron Bay Candles and I'm glad I came across them. Lovely smell, even burn and love the idea of sustainability by being able to purchase refills. Fabulous service and they arrived very quickly. My new go to for candles.

Michelle Tom

From my brief chat with Annemarie about the ingredients in Byron Bay candles to the speedy arrival of my order and her efficient handling of a small problem, I've been super impressed with Byron Bay Candles' customer service. And the candles smell divine! Thoroughly recommended. Thanks Annemarie.

Gerri Webb

The most beautiful scented candles. Exotic Amber is my favourite. Fills a large room with its subtle fragrance. Fast delivery. I will definitely be ordering again.

Emily Rust

The most delicious variety of scents! From my first two orders I'm absolutely in love with Exotic Amber, Japanese Honeysuckle, Lotus Flower, Sandalwood & Vanilla and I'm burning a French Pear at the moment - absolutely love it! It smells like stewed pear with cloves & vanilla bean cream, yummy!Their sample scent cards are a fantastic thing to offer as well, so you know you'll love your candles when they arrive, all for the cost of a stamp.

Debbie Morrish

I bought the Lotus Flower and Coconut Lime candles, and I'm impressed with the amazing aroma of both these candles. Excellent quality and my home smells amazing all day. Byron Bay Candles are amazing, I will definitely be buying more of these candles.

Blue Mind Health

💙🧜‍♀️LOVE this reed difusor 🤩

Kim Mulholland

My gosh, these are the best candles so far, the aromas are awesome and the fragrances hang around a long time, not like other candles that loose there scents.

Cole Anderson

Best candles in the market, can't get enough of them. Makes the perfect gifts that everyone loves.

Mal Helling

Wonderful prompt service every time, gorgeous products and beautiful people who genuinely care. Thank you 😊

Helen Howie

Love the beach holiday scent. Bought a diffuser and loved it so much I bought the 1litre bottle. Not disappointed. My home smells perfect. Fresh and natural. I'm committed!

Sarah Soo

Love the candle fragrances, not too strong but smell gorgeous!!

S C

Stunning & high quality products! Thank you 🪻

Sharon Bernacki

Beautiful scent from Reed diffusersHave used these before,very happy with them

Robyn Marginson

The scentless tea lights are just so useful. No ghastly smoking or fumes these candles burn for such a long time to use them for mood lighting or under water/ oil burners. I highly recommend them. They arrived quickly and well packed. I will be back again when I need more.🌟🌟🌟🌟🌟

Heather Menzies

I love Byron Bay Candles! Finally somewhere that offers candle refills. My favourite smell is Carmel Vanilla. I’ll definitely be ordering more!

T Gold

Love the range (especially the new car diffuser), the burn time, clean burn, and especially the fragrances..

Jo Fairhead

Candle I purchased smells amazing!!! Can't wait to try the refills

Songe Sevilla

Very happy with the unscented candles!

J ELLS

Wonderful personal (over phone) help. I bought Harmony & Enrich essential oils candles and depending on my mood which one I burn. They are gorgeous. Soft scent wafts through home. Can’t recommend enough.